This classic british sitcom was about the running of a hotel in Torquay. The central character was Basil Fawlty, the hotel owner who was always getting worked up about various things, and more often taking things out on Manuel - the hotel waiter from Barcelona. Just about every guest that stayed there got insulted by Basil in one form or another.
But Basil would always fall under the thumb from his overpowering wife Sybil.
The Maid, Polley, would always be there to help clear up the problem.